Privacy Policy

ABN: 87 066 000 922 
LOCELLO values your privacy. 

This document contains important information about your rights and obligations as well as limitations and exclusions that apply to your use of the ROC Cloudy Pty Ltd (“ROC Cloudy”) web site. Please read carefully.

Acceptance of Terms

By using the web site you agree to be bound by the following terms of use, which shall take effect immediately.
As a visitor to the site, you agree to use it for lawful purposes only. Prohibited behavior includes harassing or causing distress to any person by posting messages with obscene or offensive language, and disrupting the normal flow of dialogue between users of the web site.
ROC Cloudy reserves the right to change the site or the terms at any time and from time to time. By continuing to use the site you are bound by any such amendments to the terms and you should therefore periodically check for any amendments or updates.

Privacy Policy

ROC Cloudy Pty Ltd’s Privacy Policy forms part of the terms of use and by agreeing to the terms of use you also agree to the Privacy Policy.
The privacy of our site, visitors and newsletter subscribers and the security of their email address are of paramount important to us. We hate spam as much as you do! Therefore, personal information will not be given, traded, sold, released or otherwise communicated in any form to any third party.
Newsletter subscribers can remove their email address from our database at any time by following the ‘unsubscribe’ link at the foot of each issue of the LOCELLO newsletter.
Please contact us if you wish full details of our Privacy Policy.


Copyright is reserved to ROC Cloudy and all rights are reserved. ROC Cloudy either owns the intellectual property rights in the underlying HTML, text, code, multi-media and other content that is accessible to you on the ROC Cloudy web site, or ROC Cloudy has obtained the permission of the owner of the intellectual property in such content to use the content on the ROC Cloudy web site.

Trade Marks 

ROC Cloudy’s logo and domain name are trade marks held by ROC Cloudy. No permission is given for reproduction or publication by any person. All product names mentioned on ROC Cloudy’s web site are the trademarks of their respective owners.

Article Information 

All ROC Cloudy Pty Ltd articles are for general information purposes only. We recommend you consult relevant professionals before acting on the advice contained within the articles as factors unknown to us may affect the applicability of any statement or comment that we make to your particular circumstances.
The content found herein may contain inaccuracies and typographical errors, and ROC Cloudy does not warrant the quality, accuracy, reliability or completeness of any information on our web site. We reserve the right to revise the content of this web site or withdraw access to this web site at any time without notice.

External Website

ROC Cloudy is not responsible for the content of external websites linked on the LOCELLO website.
If you have any questions not answered by these terms & conditions, please contact us at


This web site and its content is owned by ROC Cloudy. The laws of New South Wales, Australia govern the use and interpretation of content communicated and it is a condition of use of this web site that you submit to the exclusive jurisdiction of courts of New South Wales and the Federal Court of Australia.


An email order by you is an offer by you to purchase a particular product at the price specified in the email.
The email order must contain your name, address, mailing address, contact name, phone number and email address so that a purchase order can be generated and emailed to you and then ROC Cloudy can process your order.
ROC Cloudy reserves the right to accept or reject your offer or request for any reason, including, without limitation, the unavailability of any product, an error in the price or an error in the product description posted on the site. There may be reasons why we cannot fulfill your order, therefore your contract with ROC Cloudy only comes into existence when ROC Cloudy advises you that it has accepted your order or request and your payment has been confirmed.
ROC Cloudy’s standard Terms & Conditions will apply to any order accepted by ROC Cloudy.

Prices and Products

Prices of products and delivery charges displayed on the site are current at the time, but may change at any time and are subject to availability. The availability of products is subject to change from time to time.


ROC Cloudy will use its best efforts to meet those delivery times in every case. ROC Cloudy will not have any liability to you if it fails to satisfy in whole or in part the scheduled delivery time. Please note that if the courier company has to re-deliver the goods to you, ROC Cloudy will not be responsible for any additional charges and any additional charges will be your responsibility and will be added to the credit card charge.


It is a violation of the law to place orders under a false name or with an invalid credit card. Fraudulent ordering will be immediately reported to police and prosecuted to the fullest extent of the law.


We use cookies to enable us to identify you; to allow you to login to your account, mantain a shopping cart and to purchase items in your shopping cart. We use cookies to help us improve our service to visitors to our site and to ensure that our site stays easy to navigate and useful to its visitors. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to warn you before accepting cookies. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. Cookies sent to your computer from LOCELLO only last while you are browsing our website. We don't store persistent cookies on your computer. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called its "IP address" and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the greneral geographic location of that computer, but otherwise it is anonymous.
We don't keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

We want you to be able to order from our website with total confidence. As such our website utilises a licensed system for the secure transmission of credit card details. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information- the industry standard for encryption technology. SSL encrypts all information including your credit card and all personal information passed from you to Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
In the event of unauthorised use of you credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner’s website

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Using Afterpay you can pay for your order over 8 weeks. There's no interest or added fees. Payment will be automatically taken from your debit or credit card in four equal payments each fortnight over 8 weeks, and you will receive your order immediately. When using a promo code this must be applied to the order before continuing to the next step.




The funds for the first payment will need to be available on the card at the time of checkout. If you are a new Afterpay customer payment will be made at the time of purchase, with payments over the next 6 weeks. Existing Afterpay customers first payment will be made in 14 days, with payments over 8 weeks. The full payment schedule will be provided to you at time of purchase.

If you wish to return your goods you can choose to receive an exchange, or the Afterpay payment plan can be cancelled. If you fail to make a payment you will be charged a late payment fee of $10 and an incremental $7 late fee for each week the order is overdue.

There is no waiting and we’ll ship out your order immediately as normal.

For full terms and conditions please visit Afterpay.